General Agents For COSCO Group In Pakistan Ship Agents, Charterers & Operators.

Customer Feedback Form

CUSTOMER FEEDBACK FORM

Dear Valued Customer,

Thank you for choosing COSCO SHIPPNG Lines Pakistan (Pvt) Ltd. It is our great pleasure to provide you the best quality service at all times.

Your assistance in completing this form is greatly appreciated. Your honest feedback will help us to serve you better and enable us to work on improving our service standards.

Excellent Good Average Need Improvement
1. How would you rate the professionalism/ communication of our staff? Excellent Good Average Need Improvement
2. How would you rate the Customer Services? Excellent Good Average Need Improvement
3. How would you rate the Vessel ETA (Cargo Arrival Notice)? Excellent Good Average Need Improvement
4. How would you rate the Delivery Order producer? (Counter Service). Excellent Good Average Need Improvement
5. How would you rate the refund submission producer? Excellent Good Average Need Improvement
6. How would you rate the manifest team? Excellent Good Average Need Improvement
7. Do they make the requested refund cheques on time? Excellent Good Average Need Improvement
8. How would you rate our security deposit tariff? Excellent Good Average Need Improvement
9. Overall, are you satisfied with Import producer? Excellent Good Average Need Improvement

Please forward your feedback and suggestions to feedback@coscosaeed.com