Customer Feedback Form

CUSTOMER FEEDBACK FORM

Dear Valued Customer,

Thank you for choosing COSCO SHIPPNG Lines Pakistan (Pvt) Ltd. It is our great pleasure to provide you the best quality service at all times.

Your assistance in completing this form is greatly appreciated. Your honest feedback will help us to serve you better and enable us to work on improving our service standards.

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    Need Improvement

    1. How would you rate the professionalism/ communication of our staff?

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    2. How would you rate the Customer Services?

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    3. How would you rate the Vessel ETA (Cargo Arrival Notice)?

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    Need Improvement

    4. How would you rate the Delivery Order producer? (Counter Service).

    Excellent

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    5. How would you rate the refund submission producer?

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    6. How would you rate the manifest team?

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    7. Do they make the requested refund cheques on time?

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    8. How would you rate our security deposit tariff?

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    9. Overall, are you satisfied with Import producer?

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    Please forward your feedback and suggestions to feedback@coscosaeed.com